ASSESSING YOUR COMMUNICATION SKILLS Leave this field blank I communicate the right message to the right person at the right time. ...Never ...Occasionally ...Frequently ...Always I think carefully about a message before I decide how to communicate it. ...Never ...Occasionally ...Frequently ...Always I project self-confidence and speak carefully. ...Never ...Occasionally ...Frequently ...Always I welcome feedback about my communication. ...Never ...Occasionally ...Frequently ...Always I listen intently and check I have understood before I reply it. ...Never ...Occasionally ...Frequently ...Always I try to exclude personal prejudices of all kinds when judging others. ...Never ...Occasionally ...Frequently ...Always I am constructive and civil when I meet others. ...Never ...Occasionally ...Frequently ...Always I take time to give people the information they need and want. ...Never ...Occasionally ...Frequently ...Always I use one-to-one meetings for reviews of performance and coaching. ...Never ...Occasionally ...Frequently ...Always I question people to find out what they think and how they are getting on. ...Never ...Occasionally ...Frequently ...Always I hand out written briefs that give all pertinent information on a task. ...Never ...Occasionally ...Frequently ...Always I use professional phone techniques to improve my communication. ...Never ...Occasionally ...Frequently ...Always I communicate via all available electronic media. ...Never ...Occasionally ...Frequently ...Always I apply the rules of good writing to external and internal communications. ...Never ...Occasionally ...Frequently ...Always I use an effective system of note-taking for minutes, interviews, and research. ...Never ...Occasionally ...Frequently ...Always I test important letters and documents on reliable critics before finalizing. ...Never ...Occasionally ...Frequently ...Always I use fast reading techniques to speed up my work rate. ...Never ...Occasionally ...Frequently ...Always I prepare speeches carefully and deliver them well after rehearsal. ...Never ...Occasionally ...Frequently ...Always I take an active and highly visible role in internal training. ...Never ...Occasionally ...Frequently ...Always I plan important events, such as conferences, to high professional standards. ...Never ...Occasionally ...Frequently ...Always I apply the rules of soft and hard selling to put across my points of view. ...Never ...Occasionally ...Frequently ...Always I enter negotiations fully primed on issues and on the other side’s needs. ...Never ...Occasionally ...Frequently ...Always I make my reports accurate, concise, clear, and well structured. ...Never ...Occasionally ...Frequently ...Always I research thoroughly before putting forward a written proposal. ...Never ...Occasionally ...Frequently ...Always I try to understand how all relevant audiences react to the organization. ...Never ...Occasionally ...Frequently ...Always I consider how skilled advisers can help on public relations issues. ...Never ...Occasionally ...Frequently ...Always I make useful contacts with journalists and other media people. ...Never ...Occasionally ...Frequently ...Always My briefs to advertising agencies are based on clearly defined business targets. ...Never ...Occasionally ...Frequently ...Always I give priority to communicating regularly with employees. ...Never ...Occasionally ...Frequently ...Always I receive and react positively to feedback from employees and others. ...Never ...Occasionally ...Frequently ...Always I have a strategy for communications and check activities against this plan. ...Never ...Occasionally ...Frequently ...Always Send