Knowledgeable, efficient administrative assistants, personal assistants, private secretaries and technical assistants are very valuable to their executives and to the organization for which they work, so they are in great demand. At QSL, we train secretaries, personal assistants, technical assistants and administrators to be experts. Amongst others, this program provides essential training and knowledge on office management principles, staff matters, supervision, accounts and information technology, etc.

  • Choose one core course from the training categories.
  • Fill-in the registration form.
  • Get your training date and duration.
  • Indicate the training approach conducive for you.
  • Make payment for training.
  • Download or print receipt.
  • Start the training.

Secretarial And Administration Courses

Course Title

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International Executive Secretary

Personal Assistant Master Class

Advanced Professional MS Office Skills

Professional MS Office Skills

The Art of Effective Communication

Event Planning and Management

Advanced Office Management and Effective Administration

Customer Retention Strategy

Absolute Essentials of Direct and Digital Marketing

Marketing Communications Master Class

Introduction to Social and Digital Media

Brand Development, Loyalty and Management

Customer Service Excellence Training

Professional Writing: For Media and PA Practitioners

Essential Sales Skills

Presentation and Communication Skills

Customer Relationship Management

Strategic Marketing Management

Effective Office Management and Practice

Business Documentation and Effective Records Administration

How to Effectively Manage your Boss

Effective Customer Service Management

PA Skills and Responsibilities

Assertiveness Skills: A Practical Approach

Customer Care and Telephone skills

Handling the Press and Media: How to Get Your Story Covered

Managing Stress and Time

Handling Difficult People and Situations: Essential Tools